One tool every sales professional should have in their tool belt.
March 23, 2022

One tool every sales professional should have in their tool belt.

Tony Purstell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

We use Gong to record all customer meetings. From our first discovery call to demos and all the way to closing. We can share with colleagues, clients. go back and listen to previous calls to see if we missed anything. Then there is the analytics about the deals. Being able to see why and how we win deals, what makes a deal more successful.
  • The call view by participent
  • the pipeline (deals) view and breakdown
  • call review with boss/ scoring
  • call stats and Points of interest
  • nothing
  • closed deals faster, faster sales cycle
  • Better over all qualifications on calls
  • increased awareness on what makes a good call
Gongs page is broken up nicely to see my own calls or my teams, and then everyone's call, Quick toolbar headers to find other things like deals, activity, break things up nicely.
Yes, Gong has some of the best insights I have seen in the business. from little things like call duration and Interaction to trackers all give great insight into what I am doing as a salesperson and compared to the rest of the team. Being able to understand what I am saying and how many people impact my deals has been a huge help in recognizing a good deal or a not-so-good deal.

Do you think Gong delivers good value for the price?


Are you happy with Gong's feature set?


Did Gong live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Gong go as expected?

I wasn't involved with the implementation phase

Would you buy Gong again?


I have been selling software for 20 plus years and this is the best overall tool for both the salesperson and the manager. as a salesperson going back over the previous calls is a great help to make sure I get everything and recap with the customer on the next call. As a manager being able to listen to rep call anywhere anytime then recap with them is priceless