Gong is a great software to add to your stack
August 20, 2024
Gong is a great software to add to your stack
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong
I use Gong to rewatch my and colleagues calls to educate myself on where I can do better and how others are succeeding in certain scenarios. In addition, I really enjoy the AI summary function of calls, which really helps save time. Lastly, I use gong for staying up to date on forecasting and understanding the time since I last touched on an opportunity.
Pros
- AI Key Summary
- Forecasting details
- Rewatching calls
- Understanding how much each person gets to talk
Cons
- Better integration with Salesforce and Salesloft
- Better search functions
- Easier categorizations by team or product calls
- Enables me to have better communication skills
- Provides me with notes I may have missed
- Follow up email functionality through AI is super helpful
The AI portion is mostly relevant. In some cases, I have noticed the AI will either pick up on irrelevant subjects or provides incorrect information.
Gong has helped me listen back to calls and understand pains in deeper discovery, which helps me close more pipelines.
Gong is the first product I have used like this.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes
Comments
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