Gong is a great solution
May 05, 2025

Gong is a great solution

Hugo CORNAND | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gong

- call recording
- call summary
- engagement
- automatic fullfill of Salesforce

Pros

  • call recording
  • call summary
  • automatic fullfill of Salesforce
  • great alignment with my corganization
  • precious time saved
  • help being proactive
very easy to use and no need to spend time on set up as a user. the solution works by itself when plugged correctly
very clear and precise summary of my calls
helps me to summarize

Do you think Gong delivers good value for the price?

Yes

Are you happy with Gong's feature set?

Yes

Did Gong live up to sales and marketing promises?

Yes

Did implementation of Gong go as expected?

Yes

Would you buy Gong again?

Yes

Gong records my call automatically with my prospects and clients and summarize it

Gong Feature Ratings

Conversation Intelligence Software Features
10.0
Speech-to-Text Transcription
10
Keyword Detection
10
Sentiment Analysis
10
Speaker Diarization
10
Call Recording Playback
10
Call Summarization
10
Conversion Metrics
10
Keyword Search & Retrieval
10
Call Tagging
10
Integration with CRM Systems
10

Using Gong

20 - Sales team
3 - Sales opps team
  • meeting recording
  • meeting summary
  • Salesforce auto fill in
  • Salesforce auto fill in
  • ability to summarize calls
  • calls bullet points

Comments

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