All in one solution that integrates with the other tools in my business.
Updated November 24, 2022

All in one solution that integrates with the other tools in my business.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Connect

We use GoTo Connect daily for our phone system, dial plan, remote calls, and virtual meeting calls. It is essential to our current business and for future expansion in our industry. It seamlessly switches across all the computers and mobile devices that are used for work, meetings, and scheduling. I also appreciate that it integrates directly with other software that we use daily.
  • Customizable Dial plans greatly exceed expectations
  • Being able to dial in or receive calls remotely
  • Integrations are a necessity in our industry, they work perfectly with our scheduling and calendar apps
  • I would like to see the UI improvements continue, it has been greatly simplified but there is more trimming to be done
  • Expanded network would be great! I'm unable to port my preferred number due to lack of coverage here
  • The amount of power provided at such a cost effective level absolutely blows me away.
  • Customization on dial plans and scheduling is huge, I feel like I can build it exactly for my business.
It works so well together, there have been hardly any issues since implementation. I have found it extremely easy to learn and use.
More customization, simpler interface, better pricing!

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

Yes

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Professional services industries can greatly benefit from GoTo Connect.

GoTo Connect Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
8
User templates
9
Call reports
10
Directory of employee names
8
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
8
Video conferencing
10
Audio conferencing
10
Video screen sharing
8
Instant messaging
9
Mobile app for iOS
8
Mobile app for Android
Not Rated