GoTo Connect - One of the best choices we ever made
June 24, 2025
GoTo Connect - One of the best choices we ever made
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with GoTo Connect
GoTo Connect is our primary phone and meeting platform. Our biggest issue was the lack of ability to have access to our phone system while staff worked remotely. It was causing large issues for our firm when clients needed to speak with a staff member who was not in office.
GoTo Connect app saved the day. It can be used on any smart phone and we can transfer a call directly to a staff member. Client's no longer need to get a return call.
GoTo Connect app saved the day. It can be used on any smart phone and we can transfer a call directly to a staff member. Client's no longer need to get a return call.
Pros
- their app
- goto meeting within our plan
- technical assistance 24/7
Cons
- easier to create a dial plan.
- easier to add or remove a staff member to the plan
- Client savings
- cost savings by no missed calls
they provided our firm with new updated phones, IT has been very easy if we have any issues. A quick call and any problem is resolved in 1 call.
Do you think GoTo Connect delivers good value for the price?
Yes
Are you happy with GoTo Connect's feature set?
Yes
Did GoTo Connect live up to sales and marketing promises?
Yes
Did implementation of GoTo Connect go as expected?
Yes
Would you buy GoTo Connect again?
Yes
Comments
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