Is GoToMeeting the go-to platform?
February 19, 2020

Is GoToMeeting the go-to platform?

Marc Duke | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoToMeeting

I am a classic GoToMeeting user, I have had an account and used it to set up calls for clients/colleagues and connections. I have used it on a desktop and on a mobile device. I have used the calendaring function as well as the presentation features. It has been used to ensure teleconferencing/meeting can occur quickly and simply. I have accessed it using a phone as well via an IP connection.
  • Auto connection from a mobile app.
  • Ability to see presentations on-screen.
  • It makes it easy to use video.
  • Scheduling on a mobile device.
  • Speed of collaboration.
  • Effectiveness of collaboration.
There is little to choose from when looking at a lot of the platforms in terms of video quality and ease of use. I have preferred Zoom more recently as it seems to work a lot better. BlueJeans is excellent in terms of sounds and video quality as well. PowWow Now is much worse and Skype for Business is not as good in functionality terms either. Slack is fine for one-to-one calling but not web conferencing and I have not used Chantly. The key thing I have found GoToMeeting strongest with is setting up calls and calendaring.
In some instances, GoToMeeting is harder to use than alternatives such as Zoom or BlueJeans in terms of video experience and in some instances is more complex than using Skype for example. At times the mobile app is inflexible when trying to switch from mobile to an internet connection in particular when entering the pin code, which is very tricky when on the move.

GoTo Meeting Feature Ratings

High quality audio
8
High quality video
6
Low bandwidth requirements
5
Mobile support
5
Desktop sharing
7
Whiteboards
2
Calendar integration
6
Meeting initiation
5
Record meetings / events
7
Slideshows
6
Live chat
7
Audience polling
6
Q&A
6
User authentication
8
Participant roles & permissions
7
Confidential attendee list
7