Please expand your baseline knowledge access and save time with Guru!
September 28, 2023

Please expand your baseline knowledge access and save time with Guru!

Blake Zweigle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

We currently use Guru for clarifying many operational points within our company. Best practices, potential upsell opportunity identification recommendations, etc. Our internal knowledge base lives within Guru and our management constantly updates our cards and uses the tracking system to ensure that all users are up to par with the same comprehension of what our baseline is.
  • Guru provides excellent tracking systems to ensure that management can rest easy knowing their teams are up to par.
  • Guru acts as a solidified and peer reviewed knowledge base.
  • Guru ensures that all users are up to the same baseline in terms of comprehension in best practices.
  • Guru could potentially increase their capability with creating a recommended review session once in a while and set by management.
  • Cards read tracking
  • Knowledge base storage
  • search/filter options
  • update notifications for new cards.
  • I think there has only been positive impact.
  • It has ensured that we don't have to circle back to managers as sales reps.
Guru is substantially better in every sense. No bugs, easier to navigate, simplified dashboard, etc.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

I believe it's best suited for desk jobs in terms of access to the web application. Tech is also a primary industry that can utilize Guru to its full potential.