Guru Lover
July 23, 2024

Guru Lover

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

It is our Knowledge Base that captures our organizations processes. It's our personal wiki and also an all in one place for our organization to stay organized and with the most up to date information regarding our business processes. We use the Org chart and also capture all of our onboarding materials and training materials for our employees.

Pros

  • It's ability to link out to other Guru cards is spectacular
  • It is easy and manageable
  • All in one for capturing processes and staying organized
  • New AI feature is amazing and super helpful!

Cons

  • It would be great export and import Guru cards from different workspaces. Currently working on merging 2 workspaces and this has proven a challenge.
  • I would also like for any comments made during edit mode to not be deleted.
  • I would also like for comments made not in editing mode but directly on a Guru card to stay attached to the areas that it was highlighted and attached to. Often times they don't attach and makes it hard to follow.
  • Only positive impacts
Guru is very easy to use. I think it gets an 8 because although it is mostly a great tool there are times where editing can be improved and the comments area as well.
Guru is my first introduction to a platform like this

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Guru is well suited for capturing processes. In our company it is essential for all things including Onboarding and Off-boarding Procedures. We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written down for all to follow and find any time.

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