Fantastic software to help you improve your user experience.
September 02, 2021
Fantastic software to help you improve your user experience.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Startup
Overall Satisfaction with Heap
Heap is great at giving you a really well-rounded, analytics view of how your users are interacting with your website. If you are trying to figure how visitors go through your website, set up A-B testing, etc. this is a very helpful tool. And the data you get from Heap is applicable to multiple parts of your product. You can use it to improve the workflow of your users, improve product design, and create better marketing funnels for your leads. It's great at identifying drop-off areas and helps you focus on them to retain users.
- It is really good at auto capturing events, that automation reduces your workload a lot.
- It is really simple to create and export reports.
- Detailed dashboard that includes everything you would need at a glance.
- Our Development Team found the API really simple to use as well.
- There is a learning curve. If you are using this for the first time, it will take some getting used to. It can overwhelm you with data.
- It has significantly improved our A-B testing..
- We have been able to use to improve both our product design and our marketing funnels for new users.
- It is also really good at fixing user "drop off" issues on your website.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes