Overall Satisfaction with Heap
Heap allows our product management and analytics team to be nimble in applying tracking updates without requirement development support. The ability to update and manage tracking so quickly, allows the team to measure and analyze new features that are tested and launched, without the significant level of effort typically needed with other tracking platforms.
- Ability to add and change tracking.
- Data visualization and reporting.
- Ability to easily connect with other data warehouses and platforms.
- Information hierarchy can be improved within the platform.
- Increased conversion rates.
- Increased engagement with product.
While Heap is more expensive than the free version of Google Analytics, we find that the cost is well worth it for the unlocks it provides to our product management and analytics team to regularly modify tracking and build reporting.
Do you think Heap delivers good value for the price?
Yes
Are you happy with Heap's feature set?
Yes
Did Heap live up to sales and marketing promises?
Yes
Did implementation of Heap go as expected?
Yes
Would you buy Heap again?
Yes