Heap empowers product and analytics teams to integrate data-driven decision making on a daily basis
January 06, 2022

Heap empowers product and analytics teams to integrate data-driven decision making on a daily basis

Kate MacCabe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Heap

Heap allows our product management and analytics team to be nimble in applying tracking updates without requirement development support. The ability to update and manage tracking so quickly, allows the team to measure and analyze new features that are tested and launched, without the significant level of effort typically needed with other tracking platforms.
  • Ability to add and change tracking.
  • Data visualization and reporting.
  • Ability to easily connect with other data warehouses and platforms.
  • Information hierarchy can be improved within the platform.
  • Increased conversion rates.
  • Increased engagement with product.
While Heap is more expensive than the free version of Google Analytics, we find that the cost is well worth it for the unlocks it provides to our product management and analytics team to regularly modify tracking and build reporting.

Do you think Heap delivers good value for the price?

Yes

Are you happy with Heap's feature set?

Yes

Did Heap live up to sales and marketing promises?

Yes

Did implementation of Heap go as expected?

Yes

Would you buy Heap again?

Yes

Heap is a strong solution for businesses that are looking to enable their non-technical team members to manage and drive data-driven insights.