TrustRadius
Hootsuite Enterprise Review 2 of 45
User Review: "Hootsuite Enterprise Experience"
https://www.trustradius.com/social-media-managementHootsuite EnterpriseUnspecified7.8251101
No photo available
December 10, 2018

User Review: "Hootsuite Enterprise Experience"

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Hootsuite Enterprise

We used Hootsuite for our non-profit organization. It was only being used by our chapter, not the whole organization. This was a really useful tool in order to manage our social media accounts. It saved us time and energy by posting regularly without having to take time out to post to three individual social media accounts. In addition, it was a great tool to measure the effectiveness of our work. We used Hootsuite to increase the awareness of our organization.
  • Being able to schedule the posts
  • User-friendly interface
  • It has a free version
  • Facebook API fails sometimes
  • Only one person can edit social media postings with one email address
  • The navigation bar on the left is not easy to use on mobile devices
10 - Hootsuite Enterprise was only being used by our chapter, not the whole organization. Social media managers, project managers, and program coordinators used Hootsuite to increase the awareness of our programs, and projects and our organization.
  • Social media engagement increased by 40%
If you have one social media account that you manage, then Hootsuite Enterprise might not be the software to use. But if you are managing several social media accounts and if you want your posts to be scheduled, then Hootsuite Enterprise is one of the best softwares to use.

Hootsuite Enterprise Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
6
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
9
Audience targeting
7
Content optimization
9
Automated routing and prioritization
8
Customer interaction histories
7
Lead generation
8
Content marketing
8
Paid media management
9
Campaigns and promotions
8
Twitter
8
Facebook
6
Instagram
9
Campaign success analytics
7
Real-time tracking
8
Competitor analysis
7
Role-based user permissions & privileges
9
Mobile access
5