Good tool to measure user experience
September 27, 2021
Good tool to measure user experience
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
Hotjar has been used to support the analysis of user experience on websites and landing pages. In this way, we can show customers, in a visual way, the difficulties and problems that we encounter on their websites.
It is currently being used almost exclusively by the CRO department.
Hotjar helps us with website interaction and engagement issues. Thus providing insights that can justify improvements.
- Generation of scroll heatmaps
- Recordings of user interactions
- Generation of clicks heatmaps
- Good image quality of downloads
- AMP sites/pages
- Interface of incoming feedback
- React sites
- Heatmaps of scroll
- Heatmaps of click
- Incoming feedback
- Justification of tests that generated up to 150% increase in conversion rate.
- Changes to elements on the site that had no user interaction.
- Qualitative analysis of landing pages.
Mouseflow matches nearly every feature that Hotjar offers – although, they may work a little differently.
The most relevant difference is in data capture. Hotjar offers unlimited options for heat maps, recordings, forms and comments as long as you are a paying customer. In addition to the free plan, it is much more interesting.
The most relevant difference is in data capture. Hotjar offers unlimited options for heat maps, recordings, forms and comments as long as you are a paying customer. In addition to the free plan, it is much more interesting.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes