HubSpot does the job for small business on a budget
August 29, 2019
HubSpot does the job for small business on a budget
Score 6 out of 10
Vetted Review
Verified User
Software Version
Free
Overall Satisfaction with HubSpot
I use HubSpot mostly to track email activity (open rates, etc). I used the CRM function for some time, but my business doesn't have much of a use for it, given our small size.
- Training -- there's lots of great material for general use.
- There is a free option.
- You can use multiple email addresses/accounts.
- The account is constantly disconnecting from email, causing me to manually reconnect (only after I realize that the connection was severed).
- Terrible troubleshooting/customer support. When I switched from the paid version to the free version, I ran into a ton of issues. The support team had me changing the website HTML and all sorts of crazy stuff in response to what should have been an easy fix.
- It's allowed me to easily see which emails gained traction via the activity tracker.
- It has an easy scheduling tool (when it works).
Hubspot is better. Mixmax sends a ridiculous # of prospecting emails and does not offer a solidly usable free version. Hubspot does a nice job of integrating directly into your website and/or email signature. That said, I had trouble with Hubspot's scheduling feature when I switched from a paid to a free account. That's when I made the switch to Calendly, and I haven't looked back.
Less than 10,000