Hubspot simplifies CRM
May 06, 2021

Hubspot simplifies CRM

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Our Go-To-Market team uses Hubspot for CRM. Hubspot allows our team to manage our contact information, outreach, tasks, etc.

Pros

  • All in one place
  • Easy to navigate
  • User-friendly

Cons

  • Wish you could delete contacts in company view.
  • Wish I could find contact info through HubSpot.
  • Wish you could enroll multiple people in a sequence at a time.
  • Revenue growth
  • Increased impressions
  • Lowered bounce rate
HubSpot is much easier to use and much more user-friendly than any other CRM software I have used. HubSpot is a one-stop shop for everything you need for CRM.
HubSpot has allowed our Sales and Marketing team to become more connected through increased visibility. Our Marketing team can easily see messaging and analytics from Sales outreach and Marketing is able to easily share resources with our Sales team.
HubSpot has a lot more features than Zoho and is more user-friendly.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot CRM has been a great tool for managing my contacts, outreach, and tasks. It is not as appropriate if you have a small outreach list, for larger-scale CRM.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
5
Territory management
6
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
7
Quote & order management
5
Interaction tracking
8
Channel / partner relationship management
8
Case management
9
Call center management
7
Help desk management
7
Lead management
9
Email marketing
10
Task management
9
Billing and invoicing management
8
Reporting
8
Forecasting
8
Pipeline visualization
8
Customizable reports
8
Custom fields
9
Custom objects
9
Scripting environment
8
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
10
Social data
8
Social engagement
8
Marketing automation
9
Compensation management
7
Mobile access
7

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