The Best CRM tool
August 10, 2021

The Best CRM tool

Anal Patel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HubSpot CRM

The Hubspot CRM is used extensively in my organization within all departments and helps to manage customers and potential clients. So managing and tracking all the customers and target audiences helps us target them better.
  • Reporting
  • CRM And reach out
  • Targeting
  • Customer retention
  • Some reports handling
  • Data redundancy
  • More options on contact, company and deal level
  • Revenue growth has increased
  • Better tracking
  • Best reporting
It helps in better reporting
It has mixed the effort of marketing and sales and been the best help in reporting and tracking.
The best reporting and easy to understand structure and properties and customer journey.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

The times when you need CRM for reporting and analysis and tracking of the customer journey is when Hubspot comes to rescue the best CRM network.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
9
Interaction tracking
10
Channel / partner relationship management
10
Case management
9
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10