Thanks for being so easy to use!
March 16, 2023

Thanks for being so easy to use!

William Hagerty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We need to efficiently contact many people at once. We also need to stay organized with our current conversations we may be having with a prospect or prospective company. All this communication is housed in Hubspot. I enjoy Hubspot being my one stop shop because it’s very user friendly. I can easily associate a contact with their respective company or deal. Overall, hubspot acts as my second brain.
  • Communication
  • Organization
  • User friendly
  • Speed of platform
  • In-line editing
  • Saved time
  • Saved money
Hubspot > Salesforce

for the most part - Salesforce can be molded in different ways once you are dealing with complex data. Hubspot is great for any sales team.
We haven’t gotten into marketing a ton, but we will
Hubspot was easier to use than other CRM

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I would recommend it for sales and customer success because we use it for that and it helps us.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
Not Rated
Custom fields
10
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
10