a great tool with an excellent interface
July 08, 2023

a great tool with an excellent interface

Chrissula Vacharakis | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I really enjoy working with Hubspot. The interface is very intuitive and easy to use. All functions really adhere to a Marketing Manager's needs. I can steer campaigns the way I wish and have different possibilities of measuring success. The training that Hubspot offers on top is ideal for gaining more insights and knowledge of the platform.

Pros

  • A/B testing
  • Templates
  • Copy style

Cons

  • Cost saving
  • Good ROI
  • Fast
It's better than Marketo because of the interface mostly.
It's mainly a marketing tool for me and the sync with Salesforce is the most crucial
User-Friendly Interface: One of the standout features of HubSpot is its intuitive and user-friendly interface. Navigating through the platform is a breeze, and even users without extensive technical knowledge can quickly adapt to its various modules. The clean layout and well-organized menus make it easy to find the desired tools and access the necessary information.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I believe it's great for email marketing campaigns of all sorts. It has helped me filter contacts and cluster them. Workflows are easy to do. Foremost I love how templates and designs can be implemented and how most things work with an easy drag and drop. Styles are easily adapted.

HubSpot CRM Feature Ratings

7.0
Customer data management / contact management
9
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
6
Quote & order management
6
Interaction tracking
7
8.0
Case management
8
Call center management
7
Help desk management
9
9.5
Lead management
9
Email marketing
10
8.0
Task management
9
Billing and invoicing management
8
Reporting
7
7.0
Forecasting
7
Pipeline visualization
7
Customizable reports
7
7.0
Custom fields
7
Custom objects
Not Rated
API for custom integration
7
6.5
Role-based user permissions
7
Single sign-on capability
6
8.0
Social data
8
Social engagement
8
8.0
Marketing automation
8
Compensation management
Not Rated
4.0
Mobile access
4

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