Best fit for a growing company
Bruce Wilson | TrustRadius Reviewer
July 18, 2018

Best fit for a growing company

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

iCIMS Recruit

Overall Satisfaction with iCIMS Talent Acquisition Software Suite

Our company does complete staffing and recruiting, for both commercial hires and government contracting ... everything from temps to executive direct hire placements. We use iCIMS to track all our job orders, job posts, candidates, applicants. We also use the Onboarding suite to onboard employees across the country, in many states.

We are able to customize onboarding our employees for any special State requirements. We are able to customize the recruiting process for any special needs of our commercial clients and allow external hiring managers to interface at various levels. We are able to customize the internal reporting/tracking that our Program Managers need for federal contracts ... not simple or easy!
  • Highly customization of reports/searches, able to export to Excel. Allows all levels of management to make use of on-demand, real-time data.
  • Professional layout and ease of use - great interface with most all user devices. Gives our company instant credibility and quality for our brand.
  • Can't outgrow it. iCIMS has many very large customers, and excellent interface with other services and new technologies. They even acquired a texting manager platform we were hoping to start using.
  • The platform is not well oriented for the fast paced staffing agency, as it requires going in/out of various levels to manage accounts, hiring managers, etc. While it could be argued that that is a CRM function (not ATS), we feel it is a area that iCIMS should look at next.
  • More ready-to-use templates, dashboards, etc. that can allow new users to dive in and use it quickly. If someone has a DBA background, they'll love getting started and learning all the tools/tricks, but if they are the typical manager ... not so much. Have had problems with buy-in for some managers, as it can seem too complicated.
  • Some of the recruiting and hiring processes could be assisted by some ready-to-use features (like the Offer creation/approve/acceptance feature they are starting to work on). New clients have to create a lot of workflow processes on their own.
  • We really didn't have a viable ATS before. Has allowed company to grow five fold in two years, with national scope.
  • Because of the system integrity, we have been able to accommodate clients with very high security needs (US Treasury, Department of Defense).
  • We have been able to be highly responsive to quick hire needs of several customers nationwide, without sacrificing quality of documentation or HR compliance.
iCIMS seems more adaptable, scale-able, for a competitive cost.
Proven platform, with good clientele, good ratings.
  • Gives you great reports, charts for real-time status of your recruiting processes.
  • Highly customize-able structure to allow for unlimited variety of application, screening, and onboarding processes.
  • Not user-friendly to non-database oriented people ... not always obvious where to navigate, how to use features.

iCIMS Feature Ratings

Job Requisition Management
Company Website Posting
Publish to Social Media
Not Rated
Job Search Site Posting
Customized Application Form
Resume Management
Duplicate Candidate Prevention
Candidate Search
Applicant Tracking
Task Creation and Delegation
Email Templates
User Permissions
Notifications and Alerts