Insightly: Easily Take your Projects from Inception to Completion
December 18, 2024

Insightly: Easily Take your Projects from Inception to Completion

Alexander Gordon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Insightly

It is an integral part of our company, that let's us track all information for each project that everyone can contribute to. It solved our company's problem of keeping track of all the notes from the different departments to keep everyone updated on how the project is going.

Pros

  • Tracking Projects
  • Reading Notes from all departments
  • Linking emails to the project

Cons

  • Notes could be color coded per department
  • Ability to highlight things
  • More linking
  • Streamlined project tracking
  • Allowed sales to add new leads easily
  • Integrated all contacts
It makes it easy for everyone to add notes and link emails as they work allowing others to know what is going on at all times. It makes working much easier than before we had Insightly.
Insightly has greatly improved my companies performance. It has allowed all departments to integrate our information together, from sales getting leads to sales which then become projects that are worked on by our teams to completion where the project is closed and archived in the system. It has become a key part of the company.
Insightly has just worked much better. The thing about Insightly that really sets it apart is the email linking. Having the ability to read all of the emails sent and received during the project let's you see the full story of the projects inception to its completion. Everything that you need to know is all right there.

Do you think Insightly delivers good value for the price?

Yes

Are you happy with Insightly's feature set?

Yes

Did Insightly live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Insightly go as expected?

I wasn't involved with the implementation phase

Would you buy Insightly again?

Yes

Insightly is great to use to track all of our projects from inception to completion.

Insightly Feature Ratings

Customer data management / contact management
10
Workflow management
9
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
9
Interaction tracking
9
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Reporting
9
Pipeline visualization
10
Customizable reports
10
Custom fields
7
Custom objects
8
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
Not Rated
Not Rated
Mobile access
Not Rated

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