Iterable Product Review
October 15, 2025

Iterable Product Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

I use Iterable for CRM & Lifecycle Marketing initiatives to help aid in Omnichannel communication & further brand equity, sales, and revenue.

Pros

  • Drag & Drop functionality in campaign building
  • Drag & Drop functionality in journey building
  • channel cross-pollination

Cons

  • Missing uniform/standard deployment of functionality across all touchpoints
  • all features are not available everywhere across the platform
  • severely lack from a CDP / data management & clean up stand point
  • Positive: revenue
  • Negative: agility
  • Negative: scale
  • Negative: time to market
Moderately helped. Lacking customization options / ability has deeply hindered our speed, efficiency, and agility.
Little to no impact due to strict platform rules & essentially out-of-the box functionality only. Lacking customization to fit business needs.

Do you think Iterable delivers good value for the price?

No

Are you happy with Iterable's feature set?

No

Did Iterable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Iterable go as expected?

I wasn't involved with the implementation phase

Would you buy Iterable again?

No

Well suited for uncomplex campaigns & journeys. Fails to make good on executing complex campaigns/journeys & nuanced business needs.

Iterable Feature Ratings

WYSIWYG email editor
5
Dynamic content
4
Ability to test dynamic content
4
A/B testing
5
Mobile optimization
6
Email deliverability reporting
6
List management
1
Triggered drip sequences
6
Dashboards
1
Standard reports
1
Custom reports
1
API
5
Integration with Microsoft Dynamics CRM
1
Third-party software integrations
1

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