Iterable Review
October 15, 2025

Iterable Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Iterable

Pros

  • Personalized content based on users' approval status.
  • Sending auto triggered surveys to understand why users drop off at certain stage.
  • AI features including channel optimization and brand affinity to better refine our flows

Cons

  • UI can be more straightforward (right now it feels like a product facing platform instead of marketing team facing)
  • Better tracking capability and dashboard: chart and graph on journey engagement by day
  • Easier preview - show sample data in dropdown where users can choose to generate preview for (instead of copy and paste json)
  • Hard to say, I feel Iterable is more on the pricer end. People could get the similar results with more affordable ESP tho....
  • But overall Itearble helps us to improve our activation on the company level by at least 5-8%, which is huge.

Do you think Iterable delivers good value for the price?

Not sure

Are you happy with Iterable's feature set?

Yes

Did Iterable live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Iterable go as expected?

I wasn't involved with the implementation phase

Would you buy Iterable again?

Yes

Iterable Feature Ratings

WYSIWYG email editor
6
Dynamic content
9
Ability to test dynamic content
5
A/B testing
9
Mobile optimization
10
Email deliverability reporting
8
List management
7
Triggered drip sequences
5
Dashboards
1
Standard reports
1
Custom reports
4
API
7
Role-based workflow & approvals
7
Customizability
6
Third-party software integrations
7

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