The Journey from Paper Documents to Jama Connect
February 24, 2023

The Journey from Paper Documents to Jama Connect

Mark Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

Product management (marketing) produces a new product proposal in Word doc. We take the document and pull hard requirements out to create an engineering requirements document, adding any missing requirements from the marketing document. Periodically, we export the Jama Connect requirements back to a word document for project management and engineering to work to. Eventually, requirements are exported as excel so the test team can import them into their test case database.
  • Easy to use and configure
  • Super tech support
  • Exporting is done well (templates)
  • Supports complete product (me, hw, fw, sw, etc.). Not just an agile sw tool
  • Upgrading and managing server has been problematic.
  • Sharing requirements (or inheriting) is overly complicated for our use.

Do you think Jama Connect delivers good value for the price?

Not sure

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

  • Primary impact has be risk reduction which doesn't really translate to ROI
We look for a well defined scope for a project before it is kicked off. This allows for reasonably accurate time and budget estimate. Forcing the development of a requirements spec that is signed off by both marketing and engineering prior to project commitment helps to eliminate "feature creep" and facilitate a controlled change-order environment.
Historically, we used Word documents; which is arguably the worse possible choice for a requirements document but people still cling to the idea. Jama Connect allows us to have a searchable database of requirements and organized reviews but still export Word documents for others. A different department is using Excel for requirements tracking. This seems to work Ok. If we ever abandoned Jama Connect, this is probably what we would go to. Others are also using Doors. I haven't used it in years but when I did, it was very clumsy. It got the work done but was an effort to use it.
We originally looked at Connect (Contour) and Doors as we wanted to move away from Word documents. Contour was much easier to use and had a better collaboration environment. The was many years ago; I haven't done any comparison in the last 5+ years.
Jama Connect is great for a project containing a broad spectrum of disciplines (mechanical, electrical, firmware, software) that needs formal requirements documentation. It is very instrumental in the development of test plans even though we don't do our plans in Jama Connect. It is easy to come up to speed on and simple to work with. Obviously, this is not well suited for a software team wanting to do agile development.