Get Litmus now! Great platform, great support!
Updated August 26, 2022

Get Litmus now! Great platform, great support!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus

Litmus is being used by our department for our email communications build, testing, and review.
  • HTML email builder: in-app solution, easy to create and sync/export
  • In-app proofing: easily proof app in the app, no need to bounce around
  • It's efficient, bringing together multiple processes such as build, proof, test, and QA under one roof.
  • Continue to build out proofing platform - add multiple emails in one proof
  • Able to build faster, get more done while maintaining quality
  • Get more analytics than we were previously getting.
Most definitely, yes. Builds have gone much faster, as we were able to build our design system within Litmus. Instead of having to bounce back and forth, we can stay in Litmus up to before we deploy.
Able to better target our emails using the data and metrics that we get.
Outside teams have been able to get in and review, and we're easily able to make changes and updates.
Litmus is a more complete system.

Do you think Litmus delivers good value for the price?

Yes

Are you happy with Litmus's feature set?

Yes

Did Litmus live up to sales and marketing promises?

Yes

Did implementation of Litmus go as expected?

Yes

Would you buy Litmus again?

Yes

Litmus is well suited for email marketing/dev teams. Not so much suited for non-coder marketers.

Litmus Feature Ratings

Mobile optimization
10
Email deliverability reporting
10
Standard reports
10
Custom reports
10
URL Validation
10
Link Tracking
10
Spam Testing
10
Email Previews
10

Using Litmus

Web and email developers to develop the emails, and marketers to use Litmus as a proofing platform
10 - Our team of email developers, solutions architects and strategists support Litmus daily, from building out our email code or our email design system, to checking the analytics and stats to make sure deliverability is good, to working with our business partners so they are up to date and know how to work within the proofing system of litmus.
  • Email building
  • Email proofing
  • Email analytics
  • Email quality assurance
  • Email client testing
  • Building our EDS entirely in Litmus
  • Option for our partners to have a "code free" email builder
  • Spam testing
  • More analytics tracking
While we originally got Litmus for email analytics and proofing, it is surely becoming a more complete package for our email marketing team from creation of an email, to send, to post email analytics checks and reports. Best thing is that its all wrapped up platform that is very straight forward and easy to use.

Evaluating Litmus and Competitors

Yes - We were previously using Email on Acid for analytics reporting and initially were only looking for a platform that would make it easier for our partners to be able to easily self serve emails. When we ran across the Litmus platform, we were intrigued by the completeness of the platform as it had everything that we would want - a builder (which has since been updated with a visual builder and drag and drop capabilities, all while using our own code), analytics, ESP integrations and more. The choice was a no brainer.
  • Product Features
  • Product Usability
  • Product Reputation
The email builder and its integration with proofing was the initial factor in our decision to getting Litmus. Because of the integration, we would be able to streamline our workflow and collaboration between us and our business partners.
Litmus has set the bar as far as what we would ever be looking for. We would evaluate on everything we can do within the platform as opposed to looking piecemeal options.