Enabling MSPs to provide sophisticated insights into their customer's environments!
December 10, 2020
Enabling MSPs to provide sophisticated insights into their customer's environments!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
As an MSP, LogicMonitor is foundational to our NOC processes and enables our service teams to be able to effectively triage issues and remediate. The broad spectrum of devices and platforms it can monitor makes it a no-brainer for organizations that provide IT services across a variety of verticals. I'm a huge fan!
- Monitoring
- Alerting
- Proactive response
- Configuration backups
- Better documentation on APIs and integrations.
- Less fires by being proactive in assessing potential issues.
Ease of administration. No on-prem dependencies. Scalable!
Hybrid. 100s of devices monitored across many customers in various geographic regions.
Easy to implement. Tuning alerts takes some work, but is worth the time investment.
Yes, were able to expire legacy monitoring platforms that were difficult to administer.