Simple Review - LogMeIn is a good product.
June 13, 2019

Simple Review - LogMeIn is a good product.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Central

It's used by the IT Department to remotely support end users.
  • Remote access to users without the end user having to be present.
  • Nothing at this time.
  • Resolve issues quicker.
  • Cuts down on IT travel to users.
Does not take long to learn how to use it. It's pretty intuitive. I like that it has dual authentication for sign-in.
It's always functioned well.
I like LogMeIn the best over the others. My only complaint is that the price has increased considerably over the last few years.
The best feature is the ability to remotely control a computer without the user having to be present. This saves us from making a trip to the user.

LogMeIn Central by GoTo Feature Ratings

Screen sharing
10
File transfer
9
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated