Bye MailChimp, it was a great ride, Intuit is evil and we can see what direction it is taking you in
May 05, 2022

Bye MailChimp, it was a great ride, Intuit is evil and we can see what direction it is taking you in

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

Mailchimp is becoming Intuit. It no longer is owned by two entrepreneurs with genuine desires to help small businesses. We can see a significant change recently with policies and procedures that have forced us to go to other email solutions.

Pros

  • Basic email builder
  • Basic email list management

Cons

  • Website builder
  • Automation
  • Analytics
  • In my opinion, Mailchimp has not proven to be a valuable partner unfortunately.
Much better email marketing solution.
Just not that impressed with them and feel they cause more issues than they solve for the work we do.
We rather do Google Ads or social media ads directly in those terminals, not in MailChimp.
When we first started using Mailchimp it was great. The corporate ownership has shifted the organization's priorities and we are partnering with other solutions at this point.

Do you think Intuit Mailchimp delivers good value for the price?

No

Are you happy with Intuit Mailchimp's feature set?

No

Did Intuit Mailchimp live up to sales and marketing promises?

No

Did implementation of Intuit Mailchimp go as expected?

No

Would you buy Intuit Mailchimp again?

No

We started a new client on Mailchimp who had about 500 emails from their Shopify store. The list would not automatically sync so we exported the list. After sending the first email campaign the list was archived because 12 subscribers reported the email (all but one from Yahoo email). We could not use the solution and moved them to another solution. We have started recommending other solutions and found the support for partners to be disappointing.

Intuit Mailchimp Feature Ratings

3.3
WYSIWYG email editor
2
Dynamic content
2
Ability to test dynamic content
4
Landing pages
2
A/B testing
4
Mobile optimization
4
Email deliverability reporting
4
List management
4
Triggered drip sequences
4
Lead Management ()
Not Rated
Campaign Management ()
Not Rated
Social Media Marketing ()
Not Rated
4.0
Standard reports
4
Platform & Infrastructure ()
Not Rated

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