It's 2021 and MS 365 is definitely still the dominant force at any enterprise scale
April 26, 2021

It's 2021 and MS 365 is definitely still the dominant force at any enterprise scale

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office 365 (Cloud)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Our whole organization uses Microsoft 365. It is the be-all end-all for our organization. We make extensive use of SharePoint, Teams, the office suite (Word, Excel, PowerPoint), Access DB, and Outlook. It's a phenomenal tool and extremely well integrated. Within our department, we communicate constantly on the Teams platform and we are always sharing files or editing synchronously in documents or workbooks.
  • Fully integrated
  • Easy to learn
  • Almost any feature you can imagine
  • Extensive support
  • Clean design and use
  • The Outlook calendar feature is outdated compared to Teams.
  • Integrating Outlook and Teams would be a useful idea.
  • Excel online isn't nearly as functional as the desktop version.
  • Excel/Word/Outlook
  • Teams -- editing/commenting/tasks/sharing files
  • SharePoint -- all synced together
  • Positive -- seamless use
  • Positive -- ability to recover lost documents. No version control issues.
  • Positive -- quickly edit together, share screens, work remotely, the whole 9 yards!
MS 365 does everything all at the same time. It's the platform, the cloud, the messaging, the task management, the document creation, editing, sharing, the screensharing, the whole thing. There's just nothing that competes in a meaningful way with MS 365. I think GSuite is probably the most likely to compete, but given that GSuite is all cloud-based, I don't think it's an apples-to-apples comparison since MS 365 can do both.

Do you think Microsoft 365 delivers good value for the price?

Not sure

Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft 365 again?


I literally cannot think of any product that comes close to competing with Office 365. I know that Google (GSuite for business) tries to compete, but the desktop versions are so robust that there's nothing, in my mind, that comes even close. I think that MS 365 is its own competitor.