The feature set is well worth the price
May 13, 2021

The feature set is well worth the price

Tim Rempel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Microsoft 365 (formerly Office 365) is the trusted office suite used by our small, family-owned business. It is, in my opinion, the industry standard for SOHO documents, spreadsheets, presentations, and databases. With Microsoft 365 (formerly Office 365), I am able to purchase and install the necessary software on a number of computers within our organization. I primarily use Word and Excel on a daily basis. My brother does more presentations to clients and uses PowerPoint and Access Databases daily. I have tried other free options, including Google Docs and Open Office, but keep coming back to the reliability and compatibility of Microsoft 365 (formerly Office 365).
  • Word for Microsoft 365 (formerly Office 365) gives a consistent user experience with all of the features you've come to expect from document software.
  • The online Microsoft account gives me a quick and easy way to manage and renew my Microsoft 365 (formerly Office 365) account. The current and available number of shares is clearly displayed and incredibly easy to manage. I feel that this feature is one of the best things about Microsoft 365 when trying to deploy to multiple computers without breaking the bank.
  • I love the fact that Microsoft 365 (formerly Office 365) allows me to automatically save to the cloud. Between Google Drive and Dropbox, I used to feel like I wasted hours each week transferring documents for others in my company to view (we are located across four different locations). With Microsoft 365 (formerly Office 365) and OneDrive, my files are automatically saved to the cloud and I don't have to worry about them.
  • I run Microsoft Windows 10 on my laptop and Android on my phone. Microsoft 365 (formerly Office 365) and my Microsoft account make logging into my computer and accounts quick and secure. With the Microsoft Authenticator app for Android, I am able to verify my login attempts using my fingerprint and two-factor authentication. An added bonus is the ability to add other third-party apps to the MS Authenticator app so that all of my login verification happens in one spot.
  • One thing that has changed from MS Office of the past is that the shortcuts for the different programs are not grouped together in the start menu. Not a huge deal, but I preferred all of them under one MS Office folder.
  • Word still has the formatting issues where pages blow up in strange ways when trying to add and place photos with text. Nothing new here, but it still hasn't gotten much better.
  • Industry standard compatibility with .doc Word documents, .xls Excel spreadsheet files, and .ppt PowerPoint presentations is of the utmost importance. When I create and share a file on Microsoft 365, I know that the recipient will be able to open and view the file as I had intended.
  • The price point for Microsoft 365 (formerly Office 365) is so much better than the full MS Office suite was a decade ago. Cost no longer has to be the reason not to have a licensed copy of Office.
  • Although not originally a requirement when I purchased Microsoft 365 (formerly Office 365), the connection to the cloud for subscription and account management and automatic file storage has been a very pleasant and useful surprise.
  • Microsoft 365 (formerly Office 365) has provided the tools to quickly and professionally create documents and presentations necessary for supporting and growing our business.
  • Our small family company has been able to save several hours per week by migrating repetitive tasks over to a database using Microsoft Access. Project information, client contact information, quotes, purchase orders, and invoices are now automatically created and linked to the same information without double entry.
  • The low price of Microsoft 365 (formerly Office 365) significantly reduced our software costs compared to what a number of stand-alone MS Office Suite packages cost several years ago.
I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and likely the no. 1 reason why I switched back to original Microsoft software was the lack of 100% compatibility with standard office products that are used by the majority of businesses and customers. With OpenOffice or Google documents, the product never appeared 100% the same as what I created when opened by different software. It was crucial for me to know that what I sent to suppliers and clients was viewed exactly as I intended.

Do you think Microsoft 365 delivers good value for the price?

Yes

Are you happy with Microsoft 365's feature set?

Yes

Did Microsoft 365 live up to sales and marketing promises?

Yes

Did implementation of Microsoft 365 go as expected?

Yes

Would you buy Microsoft 365 again?

Yes

I feel that the price of Microsoft 365 (formerly Office 365) makes it a perfect fit for small businesses that require reliable document, spreadsheet, presentation, and database software for the casual user. The fact that it can be shared to five users even allows it to be used at home where the cost may not have been worthwhile in the past. Using other free programs may be fine, but my experience shows that Microsoft 365 (formerly Office 365) is well worth the price for true compatibility with other businesses and organizations.