The gold standard for office productivity
August 15, 2021

The gold standard for office productivity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

Our entire organization is currently utilizing the Microsoft 365 platform. We have this as part of our standard computer "image" and it includes the basic Office suite. We are leveraging Outlook as the primary email client throughout the company. We are also utilizing Excel and Word for our spreadsheets and document creation/editing.
  • Microsoft 365 is a wonderful application that is rock solid. It functions perfectly on my PC as well as on our MacBook devices.
  • The ability to quickly and easily deploy add-ins through the Microsoft 365 admin portal is excellent. We have deployed several add-ins (such as one to report phishing emails in Outlook) and it automatically gets pushed to the end user's devices (mobile devices and computers).
  • Microsoft Teams has really helped us to collaborate with the various entities (sub-companies) in our umbrella. Teams gives us the ability to also limit who can access specific information (based on memberships). This is extremely helpful when collaborating on top-secret projects that aren't ready for disclosure to the "masses".
  • I did prefer how Skype for Business displayed contact information as compared to how Microsoft Teams displays info. In Skype, I was able to right-click someone's name and choose to display the contact card. In Teams, I dont have this option and have to wait for the "tooltip" to automatically appear which has that info. There are times that the tooltip is slow to appear...or doesn't appear at all, and not having the ability to righ-click and choose a menu is unavailable.
  • I also dislike how Teams will automatically keep recent chat history. I find myself having to leave group conversations, and then have to select the option to "hide" the chat history as well. Additionally if I simply want to look up contact info for a user, then I have to act like I am going to start a new chat with them, then I can get the contact info. After I have the info I need, I have to right-click and choose to Hide the conversation (even though no messages were actually sent).
  • Microsoft Outlook is extremely important for our business emails
  • Microsoft Teams collaboration helps our businesses stay in touch and on-target with goals.
  • Excel is also widely used across our organization to help us understand budgets, project timelines, and any other number of "big data" metrics we are trying to track.
  • There is no doubt that we are getting an excellent "bang for the buck" on this software. Microsoft 365 offers us so many useful tools to collaborate and stay productive, the money/time saved far exceeds any costs we pay for this software.
  • I also have downloaded the Microsoft 365 admin tool mobile app to my phone, which lets me quickly/easily administer user accounts while "on the go".
I was not part of the selection process, however, I feel that it just makes sense for us to use Microsoft 365 rather than any other software out there. They are the industry standard for a reason, it has been around for a really long time (Microsoft Office anyways) and has a proven track record of being reliable and highly functional.

Do you think Microsoft 365 delivers good value for the price?


Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft 365 go as expected?


Would you buy Microsoft 365 again?


TeamDynamix IT Service Management (ITSM), Microsoft Azure, BeyondTrust Remote Support (Legacy)
With the full support of Microsoft to stand behind their product, it is a no-brainer for us to go with Microsoft 365 for our organization. This software suite encompasses everything we need to get the job done quickly and easily. The gold-standard for Word Processing, Spreadsheets, Slideshows, and emails is what Microsoft 365 provides to us. Excel alone provides us with such useful built-in functionality/formulas that save us time, not to mention all of the other great applications that come as part of this suite. Even if you are a non-profit organization (such as a church), Microsoft 365 is a very reliable and affordable tool to help your employees stay productive and in touch.