Teams is a good option for O365 organizations, but still hard to beat Slack
April 05, 2019

Teams is a good option for O365 organizations, but still hard to beat Slack

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Teams for all communication across our dispersed company—there are 600 employees operating across three time zones. Teams helps us stay synced in real time. Previously, we relied on Slack, which I still prefer (especially the emojis), but I'm growing to appreciate Teams a little more, especially since we use the O365 for everything else.

Pros

  • File management.
  • Automatically syncing between your Outlook calendar and Teams status.
  • Video/audio calling.

Cons

  • Emojis! They're an abomination.
  • No way to remind yourself to come back to a message you can't answer in the moment.
  • Sharing/downloading images quickly and easily (you typically can't copy+paste in or out of Teams).
  • Help us communicate asynchronously.
  • Creates a forum for more informal communication.
  • Keeps remote employees connected.
Teams really lacks a lot of basic integrations, bots, the ability to close out/archive unused channels/groups, etc., in comparison to Slack, but it's a pretty good solution for a more established organization. While I personally still prefer Slack over Teams, I've also grown to appreciate it more in the year plus that our organization has used it, especially the syncing that happens between it and other O365 apps.
Using Teams alongside Slack for more than a year now, I've had ample time to evaluate the two platforms. I understand using Teams as part of the O365 suite, but there are a number of shortcomings that still make it an inferior solution to Slack, including the lack of integrations, bots, or the ability to close out/archive unused channels/groups, etc.

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