Teams: It's like Slack, but better.
January 21, 2020
Teams: It's like Slack, but better.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Teams
We're using Microsoft Teams organization-wide, but adoption rate is currently at 55%. We have the leading competitor also under our roof (Slack) and some departments choose to use that primarily over Microsoft Teams, though everyone is still configured to be able to use Teams. Microsoft Teams is great for some departments, giving us the ability to collaborate on documents and share them seamlessly in a digestible format.
- Collaboration has to be the number 1 reason. You can read and edit Microsoft Office documents in the app, without opening the document in a browser or app.
- Chat functionality completely replaces the need to rely on its predecessor (Skype for Business).
- Team-member management is a little clunky. You can't give some users more access than others in a team for things such as read vs read/write. If a member is in the team, they have full access. It's fine for most things but not everything.
- Add/remove notifications in organization-wide teams should be able to be turned off. It's a little awkward when people get fired, and they're removed from the team. It broadcasts it to everyone.
- We've saved money on Slack subscriptions with Microsoft Teams now being free for us with our current licensing. Great value there!
- Collaboration is now much easier and saves everyone time.
- Slack and Skype for Business (formerly Lync)
Skype was a very frustrating experience and seemed like something that was not well maintained. Calls constantly dropped, users had authentication errors constantly, and it was not available on phones when we last checked. We used it for a few years, but when the Microsoft Teams Beta was live we immediately jumped onto that to test it and never looked back. We use Slack from time to time, and they seem very similar. Since launch, each platform has copied the other and they're even more similar now. I don't have enough firsthand experience with Slack to say much, other than I didn't like the Workspace/Channel setup in Slack compared to Teams. You also needed to connect to a google drive to have any online storage.
Do you think Microsoft Teams delivers good value for the price?
Yes
Are you happy with Microsoft Teams's feature set?
Yes
Did Microsoft Teams live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Microsoft Teams go as expected?
Yes
Would you buy Microsoft Teams again?
Yes