Teams is an all-in-one collaboration tool.
February 14, 2020

Teams is an all-in-one collaboration tool.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Microsoft Teams as a platform to support, collaborate, share, and coordinate across multiple teams within the company. Teams has many capabilities and we utilize almost all of them. It provides all the standard features of a collaboration tool, and it does it exceptionally well. What it really excels at is the ability to create communication channels complete with role, membership, and security features. This enables each team to have its own workspace to share content and quickly communicate internally.

Pros

  • Channels: Keep conversations, projects, information organized and managed by a team leader.
  • Screen-share and voice call: Screen-share is extremely easy to use and reliable. Voice call is very crisp and consistently good in every call.

Cons

  • Notification: We have vast numbers of channels and chat groups and sometimes it is easy to miss a message from someone. The notification for incoming message could be more prominent.
  • Concurrent call and chats: When you screen-share a call, you can still switch back to chat, minimize the window that displays the screen-share and you can't see the content. Adding multiple instances/windows of Teams could help with multitasking between screen-share and chat.
  • The ability to organize groups of team members into channels makes it quicker and easier to collaborate.
  • Tools like knowledge base and task managements are added features that increase organization and decrease manual administrative efforts.
Microsoft Teams is much better than Skype as it does the core collaboration part much better: call quality, screens-hare, group call, etc. Microsoft Teams includes many tools that Skype doesn't have: knowledge base, task tracking, file sharing, etc. Finally, channels takes the collaboration to the next level.
Not sure how good it is--never had to call them.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

As its name suggests, Microsoft Teams works very well for collaboration when you have vast numbers of teams in the organization. It is very a quick way to communicate within a team or to multiple teams. This makes the tool very effective in large environments where many team members need to be up-to-date through discussions and notifications.

Microsoft Teams Feature Ratings

Project Management
8.2
Task Management
9
Scheduling
7
Mobile Access
10
Search
10
Visual planning tools
5
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Internal knowledgebase
10
Integrates with Outlook
10
File Sharing & Management
9.0
Video files
10
Audio files
10
Document collaboration
10
Access control
8
Advanced security features
7

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