Best communication platform for the business
May 14, 2021

Best communication platform for the business

Nafisha Labiba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams is used across the whole organization.
The business problems it addresses:
1. Enables the whole organization to collaborate among the employees as the travel hosts and resorts are distributed geographically.
2. Product designing and cascading with the team in real-time with this application.
3. Screen and file sharing.
4. Audio and video conferencing for a better relationship.
5. Customer handling with the application is extremely vibrant.
  • Easy user interface.
  • Collaboration tool.
  • Audio and video conferencing.
  • Screen and file sharing feature.
  • Instant messaging.
  • Real time Connectivity from anywhere.
  • File's structure may confuse the new users.
  • Challenges regarding permission settings when we do meeting with customers.
  • Confusion arises while interacting with Teams Group.
  • Meeting Platform (Audio & video).
  • Data and file sharing.
  • Real time collaboration with the employees.
  • Work scheduling.
  • Saves time and enables the team to experience work life balance.
  • Higher employee retention rate.
  • Fastest business communication ensuring speed to market against the competition.
  • The smartest way to deal with the corporate customers (got to have 3 companies contract with us last year just with the vibrant screen sharing and with our pitch for the job).
Microsoft Teams is being widely used by corporate clients and they feel comfortable using this. As we are the pioneer of tourism in BD, we moved to the smartest collaboration tool of all time which ensures data security and integrity. In Google Hangouts Meet, there were some issues that are not in Teams. User-friendly nature and its integration with MS Office 365 made our life very easy.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

As a tourism business, we use it to connect and collaborate with our corporate clients and have to manage our offices across the country. We have found that Microsoft Teams is enabling our organization to do this very effectively. This application is well suited for collaboration, data and file sharing, decision making when you are away from the office, organizations comms day hosting, and so on.

Microsoft Teams Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Mobile Access
9
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
10