A easy to use collaboration and communication tool
January 02, 2026

A easy to use collaboration and communication tool

Joshua Orellana | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Microsoft Teams to communicate with team members, different operators in the organization and to collaborate between departments. We use the shared drive or the shared team files function to share files and documents or resources that require cross departmental or cross team collaboration. We also use it to communicate with frontline employees. Microsoft Teams has helped us develop to maintain consistent and timely communication between teams as well as allowing us to more quickly see and who is and isn’t available.

Pros

  • Shared files
  • Team communication
  • Announcements
  • Status checker

Cons

  • The shared drive navigator can be a little clunky
  • Collaboration
  • Time
  • Budget for software
It’s an easy tool to use and to navigate
Microsoft Teams is very streamlined and not as heavy or resource heavy as the other platforms

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Great for interdepartmental or team communication. Great for facilitating virtual meetings or calls quickly and seamlessly. It’s also great at organizing conversations and quickly and effortlessly collaborating on projects. Not so great at file management within the system. It’s doable but it can be a little clunky and a little convoluted.

Microsoft Teams Feature Ratings

Task Management
10
Scheduling
10
Mobile Access
10
Search
10
Chat
10
Notifications
10
Discussions
10
Surveys
4
Internal knowledgebase
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
5
Advanced security features
5
Device sync
9

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