The best for fully remote teams
January 20, 2026

The best for fully remote teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Microsoft Teams for all of our internal communications and meetings. We also use it for any external meetings with customers and partners. We have been using it since day 1 / the move from Skype for Business.

We provide an online platform that trains people with IT software, so it's essential that we are always using the latest software ourselves.

Pros

  • Keeps communication alive with a fully remote working team
  • Seamless meetings with clients
  • Great for transcribing meetings
  • Keeping a paper trail of data

Cons

  • Microsoft Teams can go through times where it runs quite slow
  • Calls disconnecting even though employees connections are good
  • Adding something like an in-built 'Kahoot' would go a long way!
  • We couldn't really put a value on it! We couldn't work the way we do without Microsoft Teams. Any of the other providers (Slack, zoom etc) would mean using multiple apps.
  • The whole team stay productive and connected! It has helped us transition to fully remote working during a time when people are around the world are being brought back into the office.
  • Saves a lot of time by having everything we do in one place
80% of Microsoft Teams works perfectly, however there are still some areas that need improvement, such as the search functionality, as it can be a bit slow and also you need to be very precise to get the results you need! There are also often issues with it saying employees have a bad connection but really there isn't.

Example., the other day Microsoft Teams kept saying I had poor connection. After the meeting I joined a Google Meet and it was crystal clear on both sides
I love Slack and the functionality it has! However, it lets itself down that you can't have client meetings through it / need to use another app like Google Meet for the meetings. It just is more apps/logins needed for employees = time that could be used doing other things.

Google Meet is great for video connection/quality! less drop outs

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Always a seamless, hassle-free experience to make sure you have a good relationship with other remote colleagues, easy to connect and work with customers, sending files and using the whiteboard for collaboration.

It is also great for searching back for conversations in the past (although you do have to be very specific, otherwise it will struggle)

Copilot is also great for assisting you.

Microsoft Teams Feature Ratings

Project Management
7.0
Task Management
5
Scheduling
10
Mobile Access
8
Search
5
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
File Sharing & Management
7.5
Video files
2
Audio files
5
Document collaboration
8
Access control
10
Advanced security features
10
Device sync
10

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