Great tool for workshops and remote collaboration
November 10, 2021

Great tool for workshops and remote collaboration

Laila Dib | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used across most of our organisation, helping us collaborate effectively, and structure our work across different countries, time zones, and continents. It's been invaluable to be able to visualise content, build on it during discussions, and have boards become living documents that we update continuously. We've only just started using it as a substitute for power points, so we still have a long way to go in unlocking all of its value, but Miro clearly has a lot more to offer than what we currently take advantage of.

Pros

  • Process mapping and visualisation.
  • Presentation slides.
  • Integrations with other apps and web pages.

Cons

  • Add more process mapping templates.
  • Improved project planning.
  • Increased collaboration during remote workshops.
  • Easier project alignment.
Unfortunately, I wasn't at the company at the time that it was implemented, so I can't attest to the exact experience. I feel that the implementation could have gone much better because at the point that I joined, Miro wasn't being used by as many employees as it is now, and I joined already quite some time after the implementation.
It's easy to bring all sorts of outside content onto Miro boards: YouTube videos, Jira tickets, documents from the device, URLs, etc. It's also easy to connect it to Slack and Zoom, where most of our company communication takes place. Overall, we've had no trouble integrating it into the way we work.
It's definitely facilitated our remote collaboration, as mentioned in previous answers, and made it more dynamic and fun.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is much more modern and dynamic and offers a much broader set of features and possibilities than any of the competitors I'd previously used.
Zoom, Slack, Microsoft 365 (formerly Office 365)
It's very well suited to completely replacing any mapping tool like Microsoft Visio, Lucidchart, draw.io, if you work in very digital environments where either you have very little external contact or you work with external companies that also use Miro. At one of my previous jobs, we needed to be able to build charts and export them as PDF documents to be attached to contracts, so Miro would not have been suitable for our needs (we used Visio). The same would apply to building presentations on Miro instead of PowerPoint, for example - works great unless you need to export it somehow. If everyone can collaborate on Miro, and you don't need to export the work in any shape or form, it's definitely an incredibly dynamic and fun way to collaborate, especially now that almost all of us need to collaborate remotely.

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