Miro is built for collaboration. It's fast enough to update as conversations happen when functions as the source of truth for large teams.
Overall Satisfaction with Miro
Virtual planning meetings often left our team with many ideas, but no established source of truth. Miro helped us visually map out processes that otherwise would only exist verbally or in a lengthy email. The saying that a picture is worth a thousand words holds true for communicating high-level processes. Businesses are complex, and Miro helped us identify projects within our scope of work and those that are not. Miro has enabled our meetings to transition from brainstorming ideas to actually implementing processes. As a primary source of truth, it enables all collaborators to asynchronously verify that their deliverables align. This eliminates a lot of one-off emails, clarification calls, and other momentum-stopping tasks.
Pros
- Asynchronous browsing - no longer are we hostage, to someone sharing their screen on a call.
- Works well across platforms - browser, Windows, macOS, iPadOS, iOS.
- Make changes in real-time as conversations are taking place.
Cons
- Onboarding new users to mature boards can overwhelm them. It would be helpful if there was a video tour that could be created for each board.
- The boards all look really messy - it would be great to have an aesthetic organizing feature to standardize fonts, box sizes, arrow shapes, etc.
- Our board has ballooned into a very complex process map. Is there a way to section off portions of the board that still remain in sync? (similar to Microsoft Loop functionality).
- As our project team has grown, the Miro board has become a central source of truth, which has saved us all time in explaining what is visually represented.
- Miro has kept us aligned in our individual deliverables. We spend less time after the fact fixing deliverables that miss the mark.
- Communicating the larger picture to our colleagues and partners can be a motivator. For these colleagues, seeing the complexity of the Miro board gives them hope that the deliverables we request from them are part of a cohesive strategy.
Actually, whiteboarding has been the least useful to our team. Many other products like Zoom or Microsoft Teams have whiteboards that are integrated into the platform. I could see how the whiteboard would be helpful for designing products or sketching out prototypes, but our use case is curriculum development, so the process is most helpful to map out.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
- MURAL, Zoom and Microsoft Teams
Corporate IT pushed us away from MURAL and to Miro. Both seemed very similar initially, but Miro's integration with SSO seemed more straightforward. Zoom whiteboards became too difficult to manage after the meeting. Rather than become clear, they are liabilities because different whiteboards can contain conflicting information.


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