Item: Miro
Rating: 10
Author: Jorge Blanco

Overall Satisfaction with Miro

Use Cases and Deployment Scope

I use Miro canvases to prepare interactive boards for the courses I deliver and to plan internal work with the teams. The audience is delighted with the materials' intuitiveness and interactiveness. They often enroll in Miro after interacting with my boards. I create team boards (for in-class activities) and individual boards (course mind maps) to share with my students. They are usually impressed with the AI tools of Miro Assistant.

Pros and Cons

Pros

Brainstorming sessions
Kanban Boards
Mindmaps
Dot-voting

Cons

Export frames to graphics (sometimes images are blank)
Timelines (scaling the graphic of the Gant Diagrams). It would be great if we could scale down to months (not only days and weeks). Currently, the graphic ends up being too long to see in a slide.
Text formatting (you cannot mix text formats within an object, like sticky notes)

Return on Investment

CSAT index increase from 95% to 99% after incorporating interactive activities using Miro boards.
30% productivity increase during Retrospective Meetings
100% stakeholder agreement and commitment when prioritizing user stories in the backlog (we use WSJF technique).

Implementation Rating

In the beginning, I used Mural for about two years. I started using Miro out of curiosity and later as a viable alternative, but I fell in love with it—its power and interoperability with other tools.
The look and feel of the boards are more appealing than with other electronic blackboards. The widgets, the templates, the apps (internal and third party), and the Miroverse make Miro a strong player in the universe of "similar" tools.

Ease of Integration

I have integrated Miro with Zoom to allow meeting participants to interact with boards I have created in advance.
I have uploaded files from Google Drive and OneDrive. it is very easy and intuitive. I have tried Miro integration with Google Workspace and plan to do next with Office 365.
I am planning to integrate Miro with Jira so that I can do the sprint planning and sprint reviews with Miro and update the Jira aftermath.

Collaboration

We started using electronic boards in 2019, but demand grew significantly during the COVID-19 pandemic. We were using a different tool, but when we started trying Miro, our preferences switched to Miro. The ease of use, the power of the integrations, and the constantly added features helped us make the switch with no pain and with a lot of enthusiasm.

Alternatives Considered

Mural, Zoom Workplace and Microsoft Teams

The Mural UI has improved dramatically but is still not comparable to Miro.
The Whiteboard features of Zoom and Microsoft are limited and just an add-on to their videoconference tools.
Miro is my preferred option for collaboration. I always open a Miro board to start a meeting as a companion and move from there to gather ideas, arrive at agreements, assign tasks, schedule and prioritize tasks, vote on options, etc.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Microsoft 365, Google Workspace, Google Gemini, Microsoft Copilot

Likelihood to Recommend

Miro is well suited for handling sticky notes and everything related to brainstorming, including dot-voting, privacy mode, break-out rooms, and grouping (by keywords, sentiment, etc.).

For MindMaps, it would be terrific if we could create the mindmap from a spreadsheet and export the mindmap to a spreadsheet. There are still opportunities for improvement in the AI part. It would be great to have a way to upload files used as input for the Miro Assist to work with.

Comments

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