I love Miro.

We use Miro to facilitate and visualize discussions such as project and product planning, process mapping, journey mapping, and retrospectives. There is a wide range of uses and engagement across the company. In my organization, HR, there are generally those who own these boards and guide others through them, as others don't feel comfortable learning a new tool. However, Miro is incredibly easy to understand if you put in an hour or two, and it greatly facilitates my planning.

The project managers are more of the "Miro users" in my organization. Miro makes it easy to create a space that will allow people to react quickly or build together without interrupting each other. It is easy to stay organized, templates provide ways of rapidly adding new elements, and most of our interaction with others providing input is simple.