Miro - A very handy visual collaboration tool.
December 09, 2024
Miro - A very handy visual collaboration tool.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
I primarily use it for a) a mood board/dumping area for discovery findings accumulation during the research phase of projects and b) design of customer journeys and business flows. It has a far superior interface and presentation capability compared to the various MS platforms, i.e., .ppt and .xl, that I would have used before. It is also more permanent than a whiteboard. Since COVID and WFH, the fact that it easily enables collaborative working, with multiple people viewing and editing the same document at the same time, is invaluable.
Pros
- Easy to navigate the large space (after some basic training).
- Create diagrams.
- Store visual data.
- Remote team collaboration.
Cons
- Less clicks to use the same tool again immediately after the last time please.
- Sometimes my boards go all blurry. all my other windows are fine and the header and menus of Miro are fine but the board itself is blurry.
- It would be nice to easier identify which miro board is which from the browser history drop down. If I type 'Miro' into the URL I get a drop down of all my recent Miro boards but the names are meaningless code rather than the actual board titles
- Sometimes it zooms incredibly far out or pans incredibly far to one side and I cant find my way back to my working area.
- Make it easier for me as a board owner and colleagues (both temporary and permanent, regular Miro users and first-timers) if and how they can access the board. The settings for me often don't seem to allow people I think should get in to get in, sometimes it asks them to get a license when they should be covered by our existing one, and colleagues often miss the seemingly generic email notifications from Miro rather than me or they do not know how to open the board, that they may need a password or not or how to use it if they are a first timer.
- Sometimes, it won't recognize a colleague who has full permission to use the board and has used it before, so I can't @ them in a comment.
- Make it easier to chat (group or DM) with colleagues actively on the same board. I didn't realize this was possible for years, but I have been told it's possible, and I still struggle to do it.
- I've seen facilitators do cool things like voting, timers, music, etc., but it's not clear how I could do those myself.
- There will be fewer trips to the office to share physical rooms for workshops via physical whiteboards/post-it boards and brainstorming, which will save travel time (personal commute and/or time on the clock) and transport costs (again, expensive or personal).
- It saves time by allowing us to share screens to quickly display various pertinent parts of a board without having to take screenshots and compile a .ppt deck to show those—NB if it's a presentation. If I need to send things via email, I do need to do the latter, as most managers are not Miro users. (A way to integrate .ppt to readily create decks directly from Miro would be fab, please.)
- Enhances EX (ie staff morale, retention etc)by allowing me and colleagues to work collaboratively, spending time together, helping each other and to some extent socialising when we are all WFH.
It does as described. It allows collaboration and teamwork, team bonding, familiarisation, and socializing without needing everyone to commute into the physical office. Sharing screens to show people and editing from their remarks over Teams/Zoom does it a little, but having them do it themselves, either at a different time or preferably in real time with me, is terrific.
Do you think Miro delivers good value for the price?
Not sure
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Miro go as expected?
I wasn't involved with the implementation phase
Would you buy Miro again?
Yes
Comments
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