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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2157)
    9.1
    91%
  • Task Management (2200)
    8.9
    89%
  • Workflow Automation (1914)
    8.3
    83%
  • Resource Management (1878)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$9

Cloud
per user

Standard

$12

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Team Collaboration highest, with a score of 9.1.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4687)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to organize various types of projects. Before, we really had no way of tracking or organizing tasks. We have since expanded across several departments and people have also started created personal boards to organize their own work.
  • The UI is very appealing and user friendly
  • The automations are great
  • It has a lot of great features like monday.com docs and forms
  • It has a lot of integrations with other programs
  • The Jira integration could use a little tweaking.
We have some high visibility projects and tracking them in monday.com and providing updates has increased collaborative efforts and also helped keep executive leadership informed of progress.
Project Management (13)
100%
10.0
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
100%
10.0
Change request and Case Management
100%
10.0
Budget and Expense Management
100%
10.0
Professional Services Automation (3)
100%
10.0
Quotes/estimates
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
100%
10.0
  • Increased employee adoption
  • increased visibility of progress for stakeholders
The UI is what drove me to monday.com. A lot of my colleagues regularly talk about how much they like and appreciate the UI.
The team has been very helpful and responsive every time we've reached out. Zero complaints.
The overall perfomance is impressive. I don't have any issues with lagging or anything like that. No complaints.
Yes. We use the boards and tag owners to tasks from team across the company and it enables us to hold team members accountable. We found this really helps our engagement among various teams.
I would rate it a 10.
When I was looking for project management software for Spectrio, monday.com had the most robust set of features and it has not let us down so far.
50
We have everyone from Executive Leadership to customer service. So far our HR, Product, Production, Sales, and Customer Support teams are using it.
1
right now it's just me but we're looking to train one of our business systems admins on it.
  • Reporting progress to ELT
  • Tracking projects and facilitating collaboration
  • Keeping track of personal to do's
  • We have used it to create a tracker for critical issues for high revenue clients that is visible to ELT and all teams collaborate on it. It has really helped keep us organized.
  • We could use it to track financial and budgetary goals. That's one thing we haven't done yet.
It fulfills all of our needs.
No
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
We utilize many systems and wanted something that could bridge the gap between them all.
I wouldn't
  • Implemented in-house
No
  • The Jira integration
No
  • Online Training
  • No Training
I didn't do in person training
I think the videos were extremely easy to digest.
Yes. I did a lot of learning just through using it. I would definitely recommend it to others and I often do!
I think it's just right
No
No - we have not done any customization to the interface
No - we have not done any custom code
No
No. We are planning to upgrade to the enterprise plan in the future and hope to be able to utilize the onboarding.
No
Yes. There was one instance when I was struggling to figure out an issue with an automation and needed to present it to the executive team. One of the team members reached out quickly and walked me through it.
  • Automations
  • Creating infographics
  • Creating reports/docs
  • Some integrations with other platforms are a little tricky
Yes
It works just as well as the computer version and I love that i can access my work on the go.
We have been rapidly expanding on monday.com and have faced no issues with it thus far.
Have not experienced a single outage or error
Everything loads quickly. I haven't experienced any lagging.
The Jira integration was a little difficult but we found work arounds (we use Jira in a strange way). We have created boards for our tickets and link those items to other boards where relevant to track the Jira status of certain tasks.
  • NetSuite
  • Zendesk
  • CPQ?
  • File import/export
  • Single Signon
No
It's pretty straightforward
I think for some things, like Jira, maybe making the integrations a little less detailed so that it is easier to customize for companies like ours who utilize Jira differently
Our sales rep was very responsive, knowledgable, and friendly.
Haven't had any issues or complaints
No
  • Better exporting to PDF
Yes
We are growing in usage and plan to go enterprise soon
Yes
We wanted access to more features and our team kept growing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our whole agency uses it to keep each other informed in one space on status and updates to community file information.
  • Customer service
  • Training videos & in person training session
  • Updates to integrations on boards
  • Easy to use interface
  • Some missing functionality - nothing massive just ways to make our board more intuitive as we learn more about what it is we need.
monday.com boards are easy to use and keep my team organized. When I'm stuck, there is always a great team of humans behind the product to help you thru the bottleneck. It's a brilliant system, and our team has not had the opportunity to tap into a fraction of the potential it holds. Every week I learn something new, and I really enjoy that feature.
Project Management (13)
72.3076923076923%
7.2
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
90%
9.0
Document Management
100%
10.0
Email integration
N/A
N/A
Mobile Access
90%
9.0
Timesheet Tracking
N/A
N/A
Change request and Case Management
70%
7.0
Budget and Expense Management
N/A
N/A
Professional Services Automation (3)
N/A
N/A
Quotes/estimates
N/A
N/A
Project & financial reporting
N/A
N/A
Integration with accounting software
N/A
N/A
  • I can't answer this question because I do not see the numbers, but the impact it has on my job alone would be worth its weight in gold, so to speak.
We don't use too many integrations yet. I'm working on teaching the team those capabilities.
Because I can't give a higher rating, the customer support is top-notch at monday.com. I have never seen such an amazing team.
It would take me twice as long to do my job without this platform.
MS SharePoint / SQL, Slack, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
As an International organization with different fields Monday allows us to cross share and track community and team information.
Its a space where we can share project information and ensure we are not duplicating services.
It also allows us to have a space that has the most up to date and relevant communications, so that if someone new steps into a role they can easily pick up and be up to speed on where the last person left off.
10 as in my previous review.
Cross user interface for specific projects is simple and easy, creating boards as projects arise to ensure proper pathways are being followed is very easy with Monday.com.
Onboarding new employees to the process is also quick and effective.
The possibilities are limitless within this software.
It is evident Monday.com is always striving to be better and grow with its customers.
10
Program Delivery, Communications, Research, Data Analytics, Program Management Teams.
3
Administration and Team Leads.
  • Ease of user interfaces (Setting up boards)
  • Shared space for file information
  • Notifications
  • Live whiteboard that allows all sort of input opportunities front he team
  • Cross referencing contact information
  • Sky is the limit
The team has varying levels of computer savvy users, and this program is easy for everyone to navigate and for those who like to continually develop and grow the content can do so quickly and easily.
Not Sure
  • Price
  • Product Features
  • Product Usability
We would not.
  • Online Training
To have someone walk you thru the features and capabilities of Monday.com is priceless.
Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful.
The staff that have provided this training are fun, creative and very patient.
We have not had to purchase premium support, our issues or questions are resolved quickly with the help center.
Any extra training we have requested has been accommodated by our account manager and we have not had the need to upgrade to that level of support.
Nor do I feel we would need to in the future because the team is quite good at what they do already.
No
Anytime we have needed extra support we have been met with over the top customer service, from extra team training to questions developing the framework for our boards.
The Monday.com team has always been exceptional in this realm and there is no one specific experience that speaks more than the overall impression we have of this company, and that is their support is the best out there.
  • Creating Boards
  • Integrations
  • Exporting boards to Excel
  • None
Yes
I prefer to use it on my computer, but in a pinch if I am on the road traveling I can jump in and find what I need or see what my team is doing.
We also use it to brainstorm as a live document so its helpful to have everything we need in one space that can be viewed easily on your phone.
March 08, 2021

Fantastic platform!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used within the whole organisation to keep track of our current tasks.
  • I like the clarity of seeing who is tasked with what.
It is well suited to develop team cohesion with who is working on specific tasks.
Project Management (13)
100%
10.0
Task Management
100%
10.0
Resource Management
100%
10.0
Gantt Charts
100%
10.0
Scheduling
100%
10.0
Workflow Automation
100%
10.0
Team Collaboration
100%
10.0
Support for Agile Methodology
100%
10.0
Document Management
100%
10.0
Email integration
100%
10.0
Mobile Access
100%
10.0
Timesheet Tracking
100%
10.0
Change request and Case Management
100%
10.0
Budget and Expense Management
100%
10.0
Professional Services Automation (3)
100%
10.0
Quotes/estimates
100%
10.0
Project & financial reporting
100%
10.0
Integration with accounting software
100%
10.0
  • Time saving.
Very easy to navigate and has a great modern feel to it.
Good communication.
It is a great interactive platform that enables multiple teams to view what each other are undertaking and how they can aid in the organisation's targets as a whole.
Ability to actively see, in real time, what other teams are working on. This aids in understanding what needs to be managed in our own team to continue to meet deadlines and targets.
10
I think the project management capabilities are fantastic.
Yes
Multiple task based products, to highlight specific deadlines.
  • Product Usability
  • Product Reputation
The usability is something which is effortless within monday.com, and I am loving the platform so far!
  • Online training
Very helpful training and easy to understand.
  • Gantt Charts.
  • Overview of dates for completion of tasks.
Yes, but I don't use it
Very reliable platform, I have experienced no instability or user issues.
No problems at all.
I have had no issues using monday.com at all.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We chose Monday as a tool to use in managing the visibility of our projects for others across the company, and also as a way to keep projects better organized within our own department. Most of our projects are industrial equipment or process modification related and more technical in nature (i.e., not marketing style).
  • I like the ease of web based access and its ability to interface with other pieces of software.
  • Allow outside contractors a controlled method to interface with their parts of the projects.
  • Mobility features are available and we are not tied to a pc.
  • While monday.com is easy to use, I haven't found a lot of instruction that is oriented toward our type of usage, which has hindered getting up to speed on with it. This would be industrial type maintenance projects, with many end users being maintenance type technicians.
  • Work on adding features that are more geared toward skilled trade oriented individuals as users.
  • Add an option to have an optional email tied to each user, this would be huge!!!
Keep in mind I have not used it very extensively yet, but so far it seems very well suited to marketing, people communications, etc. portions of projects, but not toward "hard industrial" projects where users are doing hands on installation work at ground level. This may be due to my lack of use and perception at this point, but so far it is my perception. Recent addition of the Gantt chart feature is welcomed!
Project Management (13)
53.07692307692307%
5.3
Task Management
60%
6.0
Resource Management
50%
5.0
Gantt Charts
70%
7.0
Scheduling
50%
5.0
Workflow Automation
50%
5.0
Team Collaboration
70%
7.0
Support for Agile Methodology
50%
5.0
Document Management
50%
5.0
Email integration
40%
4.0
Mobile Access
70%
7.0
Timesheet Tracking
50%
5.0
Change request and Case Management
40%
4.0
Budget and Expense Management
40%
4.0
Professional Services Automation (3)
43.33333333333333%
4.3
Quotes/estimates
40%
4.0
Project & financial reporting
40%
4.0
Integration with accounting software
50%
5.0
  • To be honest, I'm not sure I've used it enough to provide valid feedback with respect to this question yet. However...
  • I can see where it will help prevent missed objectives.
  • I can see where it will help us keep things moving in order.
This is one of the reasons we chose Monday, because of the templates and visible nature of the software/product. However, I only gave it a 6 because I still feel like there needs to be some specific examples related to our specific type of usage (skilled trade/industrial installation or modifications type projects). There also needs to be specific training for these style end users.
I haven't had any issues so far with this are, but a couple of users have told me they did not get answers to submitted questions for help.
So far this seems great. It is always there and ready when needed! However, in our world and level of technology today, this is my expectation for most programs.
My department has not delved into this functionality very far yet, but this was one of the primary reasons we began looking for project management style software such as Monday, as why we ultimately chose Monday. However, I do know that other department are successfully using it to do this and very happy with the results.
6 so far.
As I've mentioned, my reason may be highly related to my level of usage and familiarity with the software so far. My impression is as I've said 2 fold:
  1. It is very capable and we made the right choice when looking at balancing all the requirements of what was needed.
  2. I am accustomed to using software that is written by people whose job happens mainly outside of the office from a contextual standpoint, and superficially so far I think it may need some focus here. I.e., like a couple developers need to spend some time tagging along with a real world ground level user.
  • Online training
  • no training
In reality the training seems well done, highly energized and great overall, just not for my style of usage.
Somewhat. I wish I had someone who does what I do walk me through the software.
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