Singing their praises - Review from a monday.com STAN
April 05, 2023

Singing their praises - Review from a monday.com STAN

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com for project management, task tracking / delegation, strategic planning, and reporting.
  • Reporting
  • Project Management
  • Ticketing
  • More modular presentation. Does a great job presenting things, but can be rigid at times.
  • API syntax is cumbersome, and documentation covers only the most basic examples
  • Cross-board dynamic data fields. Mirror column is great, but is often unusable for automations.
  • Project management EXISTS at our company now
Very low barriers to entry, but higher-complexity tasks can be tricky to workshop using existing documentation alone.
Support is always quick to respond, and our CSM is an absolute ROCKSTAR. They never shy away from a task, they always have fantastic answers to problems, they are solution-oriented, and they always make time for us when we need help.
No complaints on uptime (Very,very high 90%s), most features work beautifully, and monday's focus on product completeness softens the blow of the features that fall short, since there's almost always a light at the end of the tunnel with upcoming features.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

No

Would you buy monday.com again?

Yes

Fantastically suited for maintaining visible, actionable, and automate-able task lists.

Less suited for incredibly complex scenarios where cross-board automation and interaction is required.

monday.com Feature Ratings

Task Management
8
Resource Management
6
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
7
Team Collaboration
7
Support for Agile Methodology
8
Document Management
6
Email integration
4
Mobile Access
7
Timesheet Tracking
8
Change request and Case Management
9
Budget and Expense Management
5
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated