monday.com Honest Review
September 14, 2023

monday.com Honest Review

Erlie Bob Nalla | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Yesterday was a breeze because I hopped onto Monday.com. It's like a super-friendly helper on the computer that makes our teamwork smooth. I visited the website and there, I sorted out who was doing what in our project. I also told the digital buddy when our tasks should be wrapped up. It's like having a smart plan on the computer that keeps us all on the same page and makes teamwork feel like a walk in the park!
  • File Organization
  • Task Tracker
  • Project Management
  • Customer/Client Relationship Management
  • Automations
  • Board Tools
  • Widgets
  • More clients to manage
  • Maximize productivity
  • Project Management
I would rate the overall usability of monday.com as a 9. The intuitive interface and vast library of templates, along with its seamless integration with other productivity tools, make it exceptionally user-friendly. The only reason I'm not giving it a perfect 10 is that there can be a slight learning curve when setting up more complex workflows. However, once you're familiar with it, monday.com becomes an invaluable asset for efficient project management.
I would rate the overall support for monday.com as a solid 8. The availability of 24/7 customer support and the assurance of fast responses from real people are definite strengths. The additional benefit of having a dedicated Customer Success Manager for enterprise users is also impressive. I'm withholding a perfect 10 rating simply because, like any service, there might be occasional instances where response times could be even quicker. Nonetheless, monday.com's commitment to support is undoubtedly commendable and valuable for users seeking assistance and guidance.
The overall performance of monday.com in terms of features functioning as designed and reliability has been quite impressive. The platform's features seamlessly align with their intended purposes, and I've experienced minimal disruptions in terms of reliability and uptime. This consistent performance has significantly enhanced my overall experience using monday.com as my work management software. The dependable functionality of the features means that I can trust monday.com to handle various tasks, from task assignments and tracking progress to seamless integration with other tools. This reliability has streamlined our workflow and allowed us to focus on our tasks without unnecessary hiccups.

Additionally, the high uptime has ensured that I can access the platform whenever I need it, fostering a sense of trust and dependability. This stability has translated into improved efficiency and reduced frustration, ultimately contributing to a more positive experience.

In summary, monday.com's strong performance, where features work as intended and uptime is reliable, has greatly impacted my work management experience by providing a dependable and efficient platform that helps me stay organized, collaborate effectively, and achieve my goals more smoothly.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

I've been using Monday.com for a while now, and it's been a total game-changer for project management. It's like a digital command center where you can effortlessly plan tasks, assign them, and track progress. If you're looking to simplify teamwork, give it a try – it's made my work life so much smoother!

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Quotes/estimates
10
Project & financial reporting
10
Integration with accounting software
10