We like monday.com
June 07, 2025

We like monday.com

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use monday.com to track project progress from start to finish. This begins with our Sales team and goes all through the onboarding process. It helps keep our teams aligned and organized. We are also able to produce a variety of reports to determine where we are with KPIs for each team.

Pros

  • Reporting
  • Customization
  • Organization

Cons

  • Can be confusing to use at first
  • Would like interface to be more streamlined
  • Reporting is much easier
  • Sharing project details with the entire team is easy
  • It's organized and streamlined
I think monday.com is highly customizable, but it takes a little bit to learn the ins and outs. We have one team member that is more knowledgeable on monday.com and they have had a lot of luck reaching out to the monday.com team for any questions they may have.
I haven't had experience with their support myself, but our team has nothing but good things to say about them.
Our previous CRM does experience outages periodically, but we have never noticed anything with nonday.com, so it has seemed extremely reliable and problem-free.
It's been a while since trying Asana, so it's hard to say. I think they are very similar from what I remember, but maybe monday.com has more reporting and customization possibilities?

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

I think monday.com has many uses, and, because of that, I can't think of a situation where it wouldn't be useful. Even if you're only tracking personal projects, it could be helpful.

monday.com Feature Ratings

Project Management
9.0
Task Management
10
Resource Management
7
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
9
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
9.0
Quotes/estimates
Not Rated
Project & financial reporting
9
Integration with accounting software
Not Rated

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