It simply just works. No gimmicks here.
October 15, 2025

It simply just works. No gimmicks here.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

Internal ticketing and project management across sales, solutions engineering, and product teams. We handle professional service projects as well as pre-sales scoping projects that are managed in monday.com. The timeline visualizations and project intake forms are very valuable tools for us.

Pros

  • Intake
  • Timeline visualizations.
  • Native automation builder.
  • Integrations with HubSpot.

Cons

  • AI automation.
  • Resource management.
  • Reporting complexity.
  • Time saved from manual workflows.
  • Greater collaboration.
  • Happier clients.
Easy enough UI for anyone to easily adopt, even without any formal training.
Fast, rapid support.
Rapid innovations and new features releasing constantly.
Very similar feature-function-wise wise but the UI is the ultimate differentiator that makes adoption so much easier on monday.com.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Very well-suited for simple project intake, either internally or externally and managing projects across a wide variety of stakeholders of an organization. Less appropriate for highly complex professional services with robust resource management needs.

monday.com Feature Ratings

Project Management
7.3
Task Management
8
Resource Management
6
Gantt Charts
9
Scheduling
8
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
6
Document Management
7
Email integration
7
Mobile Access
7
Timesheet Tracking
7
Change request and Case Management
7
Budget and Expense Management
7
Professional Services Automation
5.0
Quotes/estimates
5
Project & financial reporting
6
Integration with accounting software
4

Comments

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