PagerDuty review
January 28, 2026
PagerDuty review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with PagerDuty
It helps in reducing the downtime the response time for incidents. It makes sure the right person is notified always. It can also prioritize what matters and automate on call schedule.
Pros
- It does intelligent alert routing and escalation
- Reliable on-call scheduling across diff places
Cons
- Setting up alerts rule can be tedious
- Reporting and analytics are basic for advanced users
- Alerts prioritization
- Incident orchestration
- It has reduced downtime
- Automated the process and it has inc efficiency
Its reliability is unmatched because it has no maintaine downtime. It makes sure we dont have any issues because it never goes off work its always working.
it always acts as the main application so we dont have to use multiple applications at the same time. we use slack with it and it has never been an issue.
whenever theres a isssue in system PagerDuty automatically creates an alert which is send to the correct engineer or responder. this automatic system saves time and make sures that the problem is handles professionally and without any delay
Dashboard is easy to understand. the complete analytics gives a complete picture of where the resources are needed which helps in saving money and time.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of PagerDuty go as expected?
I wasn't involved with the implementation phase
Would you buy PagerDuty again?
Yes
Comments
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