Parallels RAS - excellent alternative/upgrade from native Microsoft Remote App
April 03, 2020

Parallels RAS - excellent alternative/upgrade from native Microsoft Remote App

Tom Robertson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Parallels Remote Application Server

I am using Parallels Remote Application Server for several clients to provide remote web-based access to older client server healthcare platforms like Greenway Primesuite EHR and Zeiss Forum Viewer.

Pros

  • It's management tool is much better than Native RDS.
  • HTML5 based viewer creates great flexibility and zero install.
  • Farm setup and management is very flexible and easy.

Cons

  • Printers and Scanner can still be a pain to deal with.
  • Setup still requires a lot of Active Directory configuration.
  • More flexible control over web portal would be nice.
  • It helped cut our support effort across large RDS farms.
  • Increased user satisfaction.
  • Decreased pain of setting up new customers.
Parallels is far superior to basic RDS and is comparable to Citrix at less cost and hassle.
We definitely benefited from easier setup. Previously, clients would need to verify windows patch levels and Remote Desktop versions.
HTML5 browser support has been a game changer, allowing instant setup of any new user on a computer with almost no need for support.
We have just used RDS servers as host, have not used hypervisor based hosts because we use AWS.
Policy-based permissions are very useful and easy to use for different user types and we are currently testing MFA with one client. Security and encryption abilities have helped us pass several audits. The company was also responsive to adding additional settings when one auditor gave us feedback.
We have had excellent quick responses to all support requests.

Do you think Parallels Remote Application Server (Parallels RAS) delivers good value for the price?

Yes

Are you happy with Parallels Remote Application Server (Parallels RAS)'s feature set?

Yes

Did Parallels Remote Application Server (Parallels RAS) live up to sales and marketing promises?

Yes

Did implementation of Parallels Remote Application Server (Parallels RAS) go as expected?

Yes

Would you buy Parallels Remote Application Server (Parallels RAS) again?

Yes

Parallels Remote Application Server is well suited as a drop-in replacement for native Microsoft Remote App Environments--it is a far superior product.

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