Perfectly pleased!
September 12, 2021

Perfectly pleased!

Sydney Guthrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

We currently utilize Paycom for time and attendance and processing payroll. With a large number of our staff being seasonal, it’s a huge value to us that the Paycom system is so intuitive and easy for our staff to use for tracking time as well as getting pay documents. As our coming grows, we hope to utilize time-off requests, scheduling, and background checks.
  • Continually developing new features.
  • One-stop shop!
  • Developments seem to take a while to roll out when coming from a client pain point (i.e. IT ticket).
  • Staff seems over worked or spread too thin. While we have a dedicated specialist, they are never available when we call in.
  • If an employee is both 1099 and W2, they have two separate entries. It could be helpful to the client and the impacted employee to make this a toggle.
  • Saved time for staff and management.
  • Less manual administration.
  • Increased clarity of job expectations.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom is great for straightforward by-the-book situations/clients. While you will receive a lot of hands-on assistance through implementation, if you have any situations that are uncommon or don’t function exactly how the Paycom system is built, it can be a while before you receive any resolution once you’re in the long term care.

Paycom Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated