Paycom is a Power Tool!
September 12, 2021

Paycom is a Power Tool!

Quinika Qualls | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

Paycom is being used campus-wide through all departments. It is our system for employee records and information, for payroll, for performance evaluations, and more. It allows us to keep information streamlined and in one place.
  • Customer Service Accessibility and knowledge.
  • 'How-to' visuals such as 1-pagers and short video clips.
  • Flexibility to customize forms, applications, templates, etc.
  • User-friendly and provides an option to view from the client side and EE view.
  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
  • Paycom saves us time and resources by offering electronic processes.
I used Workday at a previous company. While I like both Paycom and Workday, the transitioning phase from a legacy system into Workday was a nightmare!! Both platforms are customizable but the application of workday was not well thought out prior to going live to suit the company's crucial key components needed. The operator level of support had to be done via an online portal, and while options were vast, they were still limiting. I welcome 3rd-party support and appreciate global work partners but I tended to get international support from a person with a strong accent who was very difficult to understand and seemed difficult for some to understand my need or request. I was not with my current company during the implementation of Paycom but the level of support is a HUGE difference!

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Adobe Sign, Microsoft Teams, Microsoft 365 (formerly Office 365)
Great customizable platform to tailor to your company's specific needs. Paycom offers so many options housed within the platform for recruitment, hiring, onboarding, offboarding, thereafter, and statuses in between.

Paycom Feature Ratings

Employee demographic data
10
Employment history
Not Rated
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
9
View job history
Not Rated
View company policy documentation
5
Employee recognition
Not Rated
Report builder
10
Pre-built reports
10
Performance plans
5
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
5
Multiple review frequency
10
New hire portal
10
Manager tracking tools
8
Individual goal setting
7
Performance tracking
7
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
Not Rated
Job Search Site Posting
10
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
6