Great platform with growing pains
September 08, 2022
Great platform with growing pains
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paycom
We use Paycom as our payroll and benefits administrator. In general, the biggest benefit of Paycom is the flexibility to adjust the system to meet our needs. We have come across a few road bumps during implementation, but we’ve been, for the most part, able to work around them to get the system to process information in the way that we wanted to. I am quite pleased with its reporting tools. Prior to our switch to Paycom, many benefit processes were done offline. We now can handle all of those items within the platform, which ensures not only we remain compliant with various governmental regulations but also provides a good audit trail if there’s a question as to what has happened.
- General ledger export
- Benefit expense reconciliation
- Tracking time off requests
- Staffing turnover at customer facing roles
- Select areas in company configuration that require paperwork instead of being done via the portal - i.e., setting up new deduction codes
- Transparency in billing - a report that provides the breakout of the charges would be great
- Overall cost lower then previous provider
- Reduced administrative time
- Streamlined corporate oversight
Do you think Paycom delivers good value for the price?
Yes
Are you happy with Paycom's feature set?
Yes
Did Paycom live up to sales and marketing promises?
Yes
Did implementation of Paycom go as expected?
Yes
Would you buy Paycom again?
Yes